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Site Policies

Shipping Policy

All orders are shipped via UPS Ground, within 15 business days from the date the order is received, unless shipping via Free Matter for the Blind, is specifically requested. Please note: Horizons cannot be responsible for items shipped Free Matter for the Blind as these items cannot be tracked and delivery dates are unpredictable.

Replacement/Refund Policy

Horizons for the Blind will replace or refund items shipped via UPS Ground, when notified within 15 business days from the date the product is delivered.

Payment Policy

We accept Visa, MasterCard, Discover and American Express credit cards.

Privacy Policy

Please note: The Horizons for the Blind website was designed to be fully accessible for those using various forms of adaptive technology. If you encounter any problems accessing information on this site, please contact us.